Reviews
Our current weather is a real test of our AC system. It has been consistent and we've remained comfortable thanks to Matthew.
Best price on two units. Install was awesome, service has been superior.
Always on schedule.
Its people like Ron that make us glad that we went with RKM Heating & AC! He explained to us in detail what was going on when our AC went out and educated us on how to properly maintain our AC moving forward. He was so friendly and professional and thorough. We recommend RKM for all AC and Heating needs!!!
My new Furnace and AC unit was installed July 10th. The job was delayed by 2 hours because the unit ordered was a 14 SEER but should have been a 16 SEER. After switching back to the correct unit, the workers were able to complete the work on same day. I really appreciate that James T. was my lead technician.
Any well trained technician can do the same job and get it done on time. That's nothing special because that is part of his job! However, I think James T. deserves a 5 star rating because went above and beyond his job description. He was polite & professional, and willing to help give me extra tips and tricks to extend the life of the unit.
Before he left, he told me the office personnel will complete of registration form to manufacture within 30 days of installation and will email me a copy of registration form.
James also confirmed one year free maintenance after the installation because my current maintenance agreement does not yet expire until Feb 12, 2020. This new free maintenance will extend to Feb. 12, 2021.
If James can follow up on the registration and extension of maintenance as he promised, I would greatly appreciate, I also like to thank Beth as well she has been very helpful last week.
Great company with friendly, hard working employees. We are doing their twice a year maintenance contract and it has really given us peace of mind when we have to turn on your AC in the summer or heater in the winter because we know they will work. They take photos of the work they do and make recommendations about upgrades we may want to consider. Always on time and they have the parts if something needs to be fixed. Highly recommended.
Very professional. Good price and love the service. Thank you.