Reviews
Matthew was the tech that RKM sent out to look at our split duct AC unit. He was on time and very helpful. He gave me some great options on how to remedy the situation. Also, the customer service people were very nice and responsive. Two thumbs up.
Matthew Snyder, technician with RKM, has been servicing our HVAC and Flash Hot Water heater for a number of years. I always find the maintenance, customer care, and follow up to be extremely professional. I'll continue to count on RKM in those areas. The reminders that it's time to schedule service are always appreciated.
Today we had Ron come by to do a diagnostic of our home furnace. Ron is the real deal. He came in, and spent hours looking at every detail until he was able to diagnose the issues we are having. We have had several other technicians come out from other companies, who all failed to take the time to actually look inside the unit and do a sincere diagnostic. RKM was very helpful in making sure that our schedule was accommodated, and they had Ron come out the next day after we called. Not all hvac companies are built the same.
EDUARDO Was very professional , friendly, and polite. I like the fact that he was very clean and careful. I recommend this company and EDUARDO as a tech, very informative straightforward and would listen to any concerns. I called them to work on my condensers in the backyard He made sure I was comfortable with the work that was done and clear of any questions that I had.
I highly recommend RKM. My technician Zach was very professional and courteous. He explained everything needed in detail with photos and video, and the best options to keep my system running like new. RKM was in constant communication with me when they were on their way and followed up with a phone call. In these times of inflation, the service was top notch and super friendly with no added pressure of upselling. I have been a customer for about three years now and can vouch for this company and for their knowledgeable skilled technicians and office support. Good job RKM and Zach! Thank you for caring for your communities!
Great service & attention to details ???? ???? ????
Edward arrived at the time he said he would and kept in communication with us prior to his arrival. Edward was extremely polite and considerate. He did his due diligence explained all he did. His work is thorough and complete. He answered all of my questions and was just a pleasure. Highly recommend Edward and RKM Heating and Air Conditioning for service/repairs and preventative maintenance!
Great help, did a thorough inspection and helped identify several options for how I could improve my home heating and air
Always a pleasure with Leo
