If you’re looking to partner with an HVAC contractor for your air conditioning and heating needs, you need to do your research first. Don’t just partner with the first HVAC contractor you come across when doing a search online. Instead, dedicate some time to researching contractors in our area so you can make a smart decision.
Keep reading to learn about the factors that you need to consider when choosing air conditioning contractors in Riverside. Then, when you’re ready you can give our team a call to schedule an in-home assessment. We would be happy to answer any questions you have, and make sure that you are comfortable moving forward partnering with our team. We are confident that you will be!
Credentials
The first thing you want to check is whether or not an HVAC technician has the proper credentials for working on air conditioners, heaters, and heat pumps. This is arguably the most important factor to consider when partnering with a contractor.
You want to make sure a person has the proper licenses and education before letting them work on any systems within your home. We don’t just earn licenses once–we have to complete continuing education courses to maintain our licenses year after year.
Licenses and certifications are in place to protect you as a homeowner. When you partner with a professional technician, you can rest assured that they have the industry knowledge to complete your project in a professional manner. Of course, there are other factors that you want to consider as well.
Reputation
The next thing you want to look into is a contractor’s local reputation. Having industry knowledge is fantastic, but you also want someone who is professional and offers consistently good service. You can do a search online for the business or contractor’s name to see what other customers are saying. You can usually get a good idea of what kind of service a contractor offers.
Lots of positive reviews are a good thing. A lot of negative reviews could be a reason for concern. But a lot of contractors will fall somewhere in the middle. They may have a lot of great reviews sprinkled with some negative ones. No one is perfect, and you have to take everything into account and use your best judgment. Be sure that you are checking reviews on a variety of different sites and not just the business or contractor’s own website.
Customer Service
Your next step is to contact a few different contractors once you’ve narrowed down your list. You want to schedule initial appointments to get a feel for the contractor yourself. Even with a lot of great reviews, there may be a contractor that you simply don’t have a good feeling about. It’s good to listen to your intuition and partner with the contractor you feel best about.
A contractor should be able to answer your questions thoroughly, provide timelines for service, and pricing estimates for any parts and labor. Keep in mind that a contractor may have to do some research at their office to determine how much parts cost. This is completely normal, but you should still get a quote back from them fairly quickly.
Contact RKM Heating and Air Conditioning today to schedule an appointment with us for AC maintenance. Done Right, Priced Right.